Privacy Policy – Dafawin Pakistan Data Protection Statement

1. Introduction

Dafawin ("we", "us", "the platform") operates the website at dafawin.bio and all associated betting, gaming, and account management services. In providing these services to you ("you", "the player", "the account holder"), dafawin processes personal information about you.

We are committed to handling that information responsibly. This Privacy Policy is designed to be transparent about our data practices so that you, as a Pakistani player using dafawin, can make an informed decision about sharing your information with us and can understand how it will be used once you do.

By registering an account on dafawin or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle data, please do not register an account or continue using dafawin.

2. What Personal Data We Collect

The information dafawin collects falls into several categories depending on how you interact with the platform:

2.1 Registration Information

When you create a dafawin account, you provide:

• Full name
• Date of birth
• Pakistani mobile number
• Email address (if provided)
• Chosen username and password

2.2 Identity Verification Information

When dafawin requests KYC (Know Your Customer) verification — which may be required before processing withdrawals or at any stage deemed necessary — the following may be collected:

• Copy of Pakistani National Identity Card (CNIC) or other government-issued ID
• Proof of address (utility bill, bank statement)
• Selfie or live photograph for identity matching purposes
• Proof of ownership of payment method used

2.3 Financial Information

Dafawin processes transactional data related to your deposits and withdrawals. This includes:

• Payment method identifiers (mobile wallet account number, last four digits of card, bank account reference)
• Transaction amounts, dates, and timestamps
• Transaction reference numbers assigned by payment providers

Dafawin does not store full card numbers or complete mobile wallet PINs. Payment processing is handled by integrated payment partners who hold PCI-DSS compliant infrastructure.

2.4 Platform Activity Data

• Betting history — markets, stakes, outcomes, and timestamps for all bets placed on dafawin
• Game session data for casino, live casino, and fishing game products
• Login timestamps, session durations, and logout records
• Bonus claims and wagering progress data
• VIP Club tier status and cashback history
• Customer support interactions — including chat transcripts and email correspondence

2.5 Technical Data

• IP address at time of registration and each subsequent login
• Device type, operating system, and browser version
• Cookies and similar tracking technologies (see Section 9)
• Geolocation data at the country level, derived from IP address

3. How We Collect Your Data

Dafawin collects your personal data through the following means:

• Directly from you: When you fill in the registration form, submit verification documents, make deposits or withdrawal requests, or contact our support team.
• Automatically: When you use the dafawin platform — browsing, logging in, placing bets — technical data including your IP address, device information, and activity logs are recorded automatically by our systems.
• From payment providers: When you make a deposit or request a withdrawal, our payment partners share transaction reference data with dafawin for reconciliation purposes.
• From identity verification partners: Where dafawin uses a third-party KYC service to verify your identity, that provider may share the outcome of the verification check with us, along with limited supporting data.
• Via cookies and similar technologies: Dafawin uses cookies and similar tools on its website. See Section 9 for full details.

4. Why We Use Your Data

Dafawin uses your personal data for the following purposes. For each purpose, only the minimum data necessary for that purpose is used:

4.1 Account Operation

Your registration information is used to create, maintain, and protect your dafawin account. This includes enabling you to log in, maintaining your balance, recording your betting history, and managing your VIP Club status.

4.2 Payment Processing

Financial and identity data is used to process your deposits and withdrawals accurately, verify that payment methods are in your name, and prevent fraudulent transactions. All payment processing is conducted through verified payment partners.

4.3 Identity Verification and Fraud Prevention

Dafawin is required to verify the identity of account holders as part of its anti-money laundering obligations. Your CNIC and supporting documents are used solely for this purpose. Technical data such as IP addresses and device fingerprints are used to detect suspicious activity, identify duplicate accounts, and prevent fraud.

4.4 Customer Support

When you contact dafawin's support team, the information you provide — along with your account history — is used to investigate and resolve your query. Support interactions are logged for quality assurance and training purposes.

4.5 Responsible Gaming

Dafawin uses your activity data — betting patterns, session frequency, deposit behaviour — to identify signs of potentially harmful gambling behaviour. This data may trigger proactive responsible gaming interventions, such as automated deposit limit suggestions or outreach from our support team, as part of our duty of care to players.

4.6 Legal and Regulatory Compliance

Certain data is retained and processed to fulfil dafawin's legal and regulatory obligations, including anti-money laundering (AML) requirements, fraud reporting obligations, and any lawful requests from competent authorities.

4.7 Platform Improvement

Aggregated and anonymised platform usage data is used to understand how players use dafawin, identify areas for improvement, and develop new features. This analysis uses data in a form that does not identify individual players.

4.8 Marketing Communications

Where you have opted in to receive marketing communications, dafawin uses your contact details to send you information about promotions, new games, and VIP Club updates. You can opt out at any time — see Section 11.

5. Legal Basis for Processing

Dafawin processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and operate your account, process transactions, and provide the services you have signed up for.
• Legal obligation: Processing necessary to comply with applicable legal and regulatory requirements, including anti-money laundering laws and identity verification requirements.
• Legitimate interest: Processing carried out in pursuit of dafawin's legitimate business interests — including fraud prevention, platform security, and service improvement — where these interests are not overridden by your rights.
• Consent: Processing of data for marketing purposes, and the use of non-essential cookies, where you have given your explicit consent. You may withdraw this consent at any time.

6. Who We Share Your Data With

Dafawin does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances:

6.1 Payment Service Providers

To process deposits and withdrawals, dafawin shares necessary transactional and identity data with integrated payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, and our card and IBFT processing partners. Data shared is limited to what is necessary for the transaction to be processed securely.

6.2 Identity Verification Services

Where dafawin uses a third-party KYC provider to verify your identity, your submitted documents and personal details are shared with that provider solely for the verification process. The provider is bound by its own data protection obligations and does not use your data for any other purpose.

6.3 Technology and Hosting Partners

Dafawin's platform is hosted and maintained using third-party infrastructure providers. These providers process data only on our instructions and are contractually bound to maintain appropriate security standards. They do not access or use player data for their own purposes.

6.4 Game Software Providers

Live casino and game software providers may receive limited session data — such as game participation records — necessary to operate and settle games. This data does not include full identity or financial information beyond what is required for the relevant game transaction.

6.5 Legal and Regulatory Disclosure

Dafawin may disclose your data to competent legal or regulatory authorities where required to do so by law, or where there is a lawful requirement relating to the investigation of fraud, money laundering, or other criminal activity.

7. Data Security

Dafawin takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:

• Encryption in transit: All data transmitted between your device and dafawin's servers is encrypted using TLS (Transport Layer Security) protocols. The padlock icon in your browser confirms this connection is active.
• Encryption at rest: Sensitive data including identity documents and financial records is encrypted in storage.
• Access controls: Access to personal data within dafawin is restricted to authorised personnel on a strict need-to-know basis. All staff with data access are trained in data protection responsibilities.
• Account security: Dafawin uses secure password hashing and encourages two-factor authentication where available. You are responsible for keeping your login credentials confidential.
• Monitoring: Dafawin's systems are monitored continuously for suspicious activity, unauthorised access attempts, and anomalous data patterns.

Despite these measures, no digital platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, dafawin will notify affected users in accordance with applicable obligations.

8. How Long We Keep Your Data

Dafawin retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations:

• Active account data: Retained for the full duration that your account remains active on dafawin.
• Post-closure account data: Following account closure, certain data — including transaction records, identity verification records, and betting history — is retained for a minimum of five years to comply with anti-money laundering legislation and for the resolution of any outstanding disputes.
• Marketing data: Retained until you withdraw your consent or opt out of marketing communications, at which point it is removed from active marketing databases. It may be retained in suppression lists to ensure you are not re-contacted.
• Technical logs: IP address and session logs are typically retained for 12 months for security and fraud prevention purposes, after which they are anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised in a manner that prevents its association with any individual.

9. Cookies and Tracking

Dafawin uses cookies and similar technologies on its website. A cookie is a small text file placed on your device when you visit a website. Dafawin uses the following categories of cookies:

9.1 Essential Cookies

These cookies are necessary for the dafawin platform to function. They manage your login session, maintain your account state during a visit, and ensure the platform displays correctly. Essential cookies cannot be disabled without breaking core platform functionality.

9.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred language setting or game room — to provide a more personalised experience on dafawin. These cookies do not track your activity beyond dafawin's own platform.

9.3 Performance and Analytics Cookies

These cookies collect aggregated, anonymised information about how visitors use the dafawin platform — which pages are visited most, how long sessions last, and where users navigate from. This data is used to improve the platform experience. Individual users are not identified by performance cookies.

9.4 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling non-essential cookies may affect the way some parts of the dafawin platform behave. Essential cookies are required for the platform to function and cannot be disabled via browser settings while using dafawin.

10. Your Data Rights

As a dafawin account holder, you have specific rights in relation to your personal data. These rights can be exercised by contacting dafawin's support team at support@dafawin.bio.

11. Marketing Communications

Dafawin may send you promotional communications — including information about bonuses, new games, and VIP Club updates — if you have opted in to receive them during registration or at any point thereafter. Marketing communications may be sent via SMS to your registered Pakistani mobile number, or via email where provided.

11.1 Opting Out

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email from dafawin
• Replying STOP to any SMS marketing message
• Updating your communication preferences within your dafawin account settings
• Contacting support at support@dafawin.bio and requesting removal from marketing lists

Opt-out requests are processed within 48 hours. Please note that opting out of marketing does not affect transactional communications — you will still receive essential account notifications such as deposit confirmations, withdrawal updates, and security alerts.

11.2 No Third-Party Marketing Sharing

Dafawin does not share your contact details with third-party advertisers or marketing agencies. Any promotional communication you receive will come directly from dafawin.

12. Children and Underage Users

Dafawin's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18 years of age. Age verification is conducted during the registration process, and additional verification may be requested at any time if there is reason to question whether an account holder meets the minimum age requirement.

If dafawin identifies that an account has been opened by an individual under 18, the account will be closed immediately and all associated data will be deleted, except where retention is required by law for fraud or AML purposes. If you believe a minor has registered on dafawin using false information, please notify us at support@dafawin.bio immediately.

13. Changes to This Privacy Policy

Dafawin reviews this Privacy Policy periodically and updates it when our data practices change, when new legal requirements apply, or when we introduce new services that affect how data is processed. The date at the top of this page always reflects the most recent revision.

Where changes are material — meaning they significantly affect how your data is used or your rights regarding it — dafawin will notify you in advance via your registered contact details or by displaying a prominent notice on the platform. Continued use of dafawin following any update to this Privacy Policy constitutes your acceptance of the revised policy.

If you have questions about any change to this policy, contact us before the change takes effect. Previous versions of this Privacy Policy are available on request from the support team.

14. How to Contact Us About Your Data

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how dafawin has handled your personal information, please get in touch:

For questions about the Terms governing your account, see Terms and Conditions. For responsible gaming tools and support, visit Responsible Gaming. For general platform questions, the FAQ covers most common topics.